IP Email Tracking

Every day at Lyonswood we are contacted by individuals looking for IP Email Tracking, a social media message or attempted computer hack. Incidences of online threats, defamation, harassment and spyware intrusions are ever-present and, in turn, more and more internet users want to be able to work out who is responsible for the offensive behaviour.

However, you need to ask yourself whether or not the behaviour is serious enough to warrant a forensic investigation into finding the culprit. When it comes to being bullied, harassed or trolled online, we recommend that if you feel that the harassment is in breach of the law that you refrain from deleting the account being attacked. Instead, immediately screenshot the correspondence or other evidence and contact the police or a private investigator. As a business we recommend you do the same thing and contact a social media manager to help you deal with negative criticism — it is important to note that, as a business, deleting, ignoring or overreacting to negative criticism or online trolling can be more damaging to your corporate reputation than responding calmly would.

If you are suffering an economic loss or serious or continued personal attacks then you may have a reason and a basis for pursuing the matter further. In these matters, time is of the essence and that means contacting an authority immediately in order to trace the IP address. If you or your investigator are able to identify the user then you have the option of having you may be able to pursue your matter formally either through your legal team or through the police.

If you or your business is being trolled, harassed or bullied online and you intend to take action on the perpetrator, get in contact with Lyonswood first to seek a quote for the investigation.