Ph: 1300 GET PROOF or 1300 438 776 - 24 hour service, our phones are answered by real people and a licensed investigator will discuss your matter with you free of charge.
Mobile: 0418 220 250 PLEASE ONLY USE THIS MOBILE NUMBER IN VERY SERIOUS AND VERY URGENT MATTERS OUTSIDE OF BUSINESS HOURS. WE HAVE A FULLY STAFFED OFFICE AND WE ARE CONTACTABLE ON THE ABOVE NUMBERS 24X7 365 DAYS A YEAR.
For over 24 years, as Lyonswood Investigations and Security Group and more recently as Forensic Group, we have provided our corporate, insurance and government clients with professional investigative and security consultancy services. Our policy of constantly keeping pace with modern technology and the latest investigative and security techniques, combined with the high degree of expertise we offer keeps us at the forefront of the industry. It also allows us to provide a level of service to our clients which is unequalled within the industry at this time. We pride ourselves on our efficient work practices.
While our experience tells us that a well executed investigation gives our clients the best chance for solving their existing internal problems, we are also convinced that a forward looking, proactive approach to security and risk minimisation provides them with the best opportunity of avoiding problems in the first instance. To that end, we have expanded our range of services and, as Lyonswood Investigations and Forensic Group, we now provide Risk Management, Security Consulting and Security Management services.
In many cases, where security measures are required, line managers are often given this specialist area as an additional portfolio and therefore have to rely on "big name" security companies to provide the required security advice. This presents a conflict of interest, and in some instances, inadequate security coverage, because that security advice is usually delivered by salesmen who are often not well versed in security matters, and whose mandate is to obtain orders. Most of these large companies are shareholder driven. Many of them have been investigated and charged for breaches of the Security Industry Act and in some cases for the alteration of documentation for deceptive purposes. Lyonswood has never been charged with any offence under any law related to its business.
Lyonswood Investigations and Forensic Group has foreseen this conflict and for many years has provided the private and public sectors with the highest level of professional, unbiased security advice. We focus on providing the most effective, cost-efficient solutions for protecting our clients' most valuable assets - their people, property, and information. In doing so, we also take into consideration the safety and security of their key stakeholders - their employees, clients, customers, visitors and contractors.
Lyonswood Investigations and Forensic Group is not associated with any security service or product supplier. We are fully licensed under the NSW Security Industry Act 1997 (Master Licence Number 408273248) and have comprehensive experience in providing management advice at senior corporate levels. The principal of Lyonswood, Warren Mallard, holds an Advanced Diploma In Security (Risk Management) from the Canberra Institute Of Technology.
Lyonswood Investigations and Forensic Group provides a totally independent security consultancy, and is able, where necessary, to draw on associates who also are specialists in their own specific fields in the Security and Risk Management arena. The services of these individuals are sought on a competency and cost effective basis. Lyonswood Investigations and Forensic Group has no official or unofficial affiliations with any security equipment or service providers.
Security Risk Assessments
Five Step Risk Minimisation Plan
In today's competitive, global market, most of a company's resources are focused to the future. The quest for continued growth, profitability and market share occupy most of our working day. While everyone is looking ahead, sometimes we forget to watch the back door.
It comes as no surprise, perhaps, that most cases of corporate crime originate from inside the company. Employees lacking scruples or loyalty take advantage of that situation and quietly set about sabotaging the company's profits, success, and credibility, for personal gain.
Fraud, embezzlement, and internal theft are just a few of the areas of vulnerability. When you add asset protection, confidential information, sabotage and trade secrets to the mix, you have a recipe for disaster.
Lyonswood Investigations and Forensic Group has over 20 years' experience in assisting corporations to combat the unscrupulous.
Our Five Step Risk Minimisation Plan enables our clients to focus on what they do best - growing the business - by allowing Lyonswood Investigations and Forensic Group to cover the back door and minimise losses. This plan has been developed through the analysis of our comprehensive, internal investigation database. We have been able to quantify causative factors and from this information develop the steps to successful risk minimisation.
1. Review Existing Processes
Most often, examining existing processes, policies and procedures, can identify the solution to the problem. Areas of concern are highlighted and the Plan can then address and rectify the shortfall, thus saving time and money.
Example - Confirmation of Prior Employment
Companies are vulnerable from the moment they recruit new employees. A comprehensive background check is a vital step to ensuring the person you hire is everything you think and everything they say they are. We offer a relatively low cost option, which can save your company millions of dollars down the road.
Example - Clarification of Processes
Some of the most common vulnerabilities are created because the processes that control them have never been subjected to analysis, definition and formalisation. For example, in a high volume distribution centre, the shipping function can take on a life of its own and when it is working well, can give the appearance of being controlled. In fact, in many cases we can identify several areas where goods are uncontrolled and subject to petty, or even organised theft.
2. Isolate the Risks
During the examination of the processes, risks are identified. These risks can range from unsafe working environments, lack of proper access control, after hours access to sensitive areas, or the vulnerability of the manufacturing process to product tamper attacks.
Example - Access Control
Many times the companies we assist will already have good serviceable access control or intrusion detection equipment in place. While focusing on the growth of the company, this equipment has usually fallen into disrepair, or has not been enforced. Everyone has the same pass code, borrows each other's keys or cards, or the system is just not used at all. We can quickly assess this problem and make recommendations for re-establishing acceptable levels of security.
3. Develop the Framework
We have reviewed the processes, and isolated the risks. The next step is to develop the framework and set about reducing or eliminating the risk. This step forms the balance of the plan. It identifies the areas where the changes are required, and the people who will play significant roles in that change.
Example - Warehouse Theft
A busy warehouse is a good example of how developing the framework can reduce risk. The plan might identify the order processing system as a contributing factor to limited product controls. Once identified, we then make recommendations to improve that small but vital component to the overall warehouse operation, which can have tremendous impacts in the overall improvement of the facility and dramatically improve profitability.
4. Implement the Plan
We take a team approach to the solution. We assist in identifying the resources required and those who can most contribute to the success of the changes. We then train them in understanding how and why the problem evolved and why changes are required. We work with them to ensure ongoing support and revision of the improvements.
Example - Access Control
A company has incurred losses of office equipment. An intensive investigation has been undertaken and the offenders brought to the attention of the authorities. The system does not rest there. The Reception area was re-designed and all visitors required to sign in and out and to wear identification badges when on site. Further, all employees were required to obtain authority to remove office equipment from the office for temporary use. Staff parking was modified to reduce the risk of unauthorised removal of assets and product. This reduced the loss of laptops, printers and audio-visual equipment to acceptable levels.
5. Manage the Outcome
As an integral part of your risk minimisation process, Lyonswood Investigations and Forensic Group offers ongoing management once the initial process has been put into place. This gives you a cost-effective alternative to having an in-house security and risk management resource that adds to your headcount. Risk minimisation is critical, but it's not your core business. It is ours, and we're good at it. We take ownership of the process, and meet with all the stakeholders on a regular basis, from senior management to the warehouse staff. Our prime role is to maintain the high level of security and risk minimisation created by the Lyonswood Investigations and Forensic Group Five Step Risk Minimisation Plan. Coupled with our twenty-four hour availability, we become part of your management team. Accessible, accountable and able to assist in an ongoing capacity, so you can focus on the future.
Example - Project Based Security Management
Where companies do not wish to add the position of Security Manager to their head count, but still require the expertise and support of a qualified Security Manager, Lyonswood offers project-based security management on a contractual basis. Lyonswood Investigations and Forensic Group provides this expertise in-house, with an on-site Security Manager whose duties include day to day operational security management, attendance at regular meetings with key staff, developing policies and procedures, commissioning the installation of access control and intrusion detection systems, managing subcontract services, and assisting site managers with the development and implementation of loss prevention and security measures for their businesses. A flexible approach to your security needs.
Lyonswood Investigations and Forensic Group currently acts on behalf of over two hundred regular clients including State and Federal Departments, Government Bodies, Insurance Companies, Self Insurers, Private Corporations, Legal Practices, Law Enforcement Agencies and Private Individuals, both in Australia and overseas. Lyonswood Investigations and Security Group takes pride in the fact that we were chosen by "Corporate Risk International" of the U.S.A. to undertake all kidnap, ransom, extortion and product tamper investigations in the Australian region on behalf of their principal client, Lloyds of London and to respond in respect of security matters on behalf of their corporate client base here in Australia.